Our Privacy policy

Effective date: 1 December 2020

1. General

This site is owned and operated by Playsafe Holding AS, a limited company registered in Norway having company number — and its registered address at  (“Wonderlabz”, “we“, “us“, “our“). We understand that your privacy is important to you and that you care about how your Data is Processed. Please read this Policy carefully and ensure that you understand it.

A. Collecting personal information

What type of personal information we collect?

We collect certain personal information about visitors and users of our website. The most common types of information we collect are things like: full name, email, address, organisation/company name, other contact details and web analytics data or any other information you provide to us in the contact us section or if you email us.

We will also collect the following Data about you if you submit a request via our ‘Apply for a job’ page in order to apply for an advertised job: first name; last name; Email address; CV/resume (as uploaded); cover letter (if uploaded).

Our Site may also collect the following Data from your device automatically: IP address; browser and browser plug-in type and version; and device model, display resolution and information about the type and version of the operating system and other technologies on the device you use to access our Site.

How we collect personal information?

We may collect personal information directly when you provide it to us, automatically as you navigate through the Website or through other people when you use services associated with the Website.

When you provide personal information to us via the Website you’re consenting to us collecting and using that information in line with this policy and the user terms of each of the Website.

Personal information we collect about you from others

Although we generally collect personal information directly from you, we may on occasion also collect information about you from other people and by using tracking technologies such as cookies, web beacons and other web analytics software or services.

B. Using your personal information

We may use your personal information in order for us to:

– operate the Website and provide you with services described on the Website,

– customize our services and website, like advertising that may appear on the Website, in order to provide a more personalised experience,

– update you with operational news and information about our Website and services like to notify you about changes to our Website, website disruptions or security updates,

– provide you with information that you request from us or, where we have your consent to do so, provide you with marketing information about products and services which we feel may interest you,

– carry out technical analysis to determine how to improve the Website and services we provide,

– monitor activity on the Website, like to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Website,

– manage our relationship with you, like by responding to your comments or queries submitted to us on the Website or asking for your feedback

– manage our legal and operational affairs,

– provide general administrative and performance functions and activities.

How do we store your personal information?

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls. Where you have provided your Data for recruitment purposes, we will retain it for as long as is necessary to comply with our employment law obligations. Please note, however, that we may be subject to legal and regulatory requirements to keep your Data for a longer period.

When may we disclose your personal information?

We may disclose personal information to people like:

– subcontractors and service providers who assist us in connection with the ways we may use personal information

– our professional advisers (lawyers, accountants, financial advisers etc)

– regulators and government authorities in connection with our compliance procedures and obligations

– other people where we are authorised or required by law to do so.

We use a network of global subcontractors and service providers in order to ensure that we maintain the best possible service standards. Some of the subcontractors and service providers to whom we may disclose your personal information, like service providers who provide us with cloud storage solutions. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

C. Choices of control for your personal information

Where we have your consent to do so (e.g if you have subscribed to one of our e-mail lists or have otherwise indicated that you are interested in receiving offers or information from us), we may send you marketing communications about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future. If your e-mail address has changed and you would like to continue to receive our e-mails, you will need to contact us on contact@wonderlabz.com

If we send e-mails with commercial content we will generally include an “unsubscribe” facility that you can use to opt-out of further communications – to opt-out, just follow the instructions in the e-mail. We might not include an opt-out facility in important operational and service-based e-mails concerning things like your purchases, the user terms, important updates and need-to-know messages. By using our Website you agree that we do not need to include opt-out facilities in those messages.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our website may not work properly in your case.

D. How can you access your personal information?

You have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. For that, please contact us in writing at contact@wonderlabz.com

E. When we need to update this policy

We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do amend the policy, the changes will be effective straightaway. We’ll usually publish information about changes to be made to this policy on our Website – but please be aware that it is your responsibility to check in and make sure you keep up to date with any changes to this policy. If you have any concerns about how we have been managing your personal information, or if you think we have not been complying with privacy law, you can make a complaint in writing to us. We will consider your complaint and contact you to resolve the matter.

F. What if you contacted us?

If you have sent us an enquiry via the ‘Contact Us’ page of our Site or if you have emailed us an enquiry, we will only process your Data for the purposes of dealing with this enquiry. If you have uploaded your details on our ‘Careers”  page and applied for an advertised job, we will only use the details you have provided for the purposes of processing your job application between the internal teams of the relevant Wonderlabz Parties, and for contacting you about the progress of your job application. We will not send you any marketing communications.

2. Cookie policy

A. Introduction

Wonderlabz (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.wonderlabz.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification. This Cookie Policy is part of and is incorporated into our Privacy Policy.

By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy. You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

B. Use of cookies

Generally speaking, when you visit our website, there’s certain information that’s recorded which is generally anonymous information and may not reveal your true identity. We do not place cookies on your computer or device, nor do we use any third-party cookies or other means of data collection to identify you.

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

B. Type of cookies

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

3. Intellectual property

All intellectual property rights (including but not limited to copyrights, trade marks and trade names) made available on our website are owned and/or held and/or licensed to and/or operated by Wonderlabz. Nothing contained herein (nor any access to our website) shall be construed as transferring, conferring, licensing, assigning or otherwise passing such rights to any third party.

No part of our website may be republished, distributed, copied, reproduced, or sold by any means or in any form without the prior written consent of Wonderlabz. We shall hold all copyrights to any content downloaded or copied from our website.

You are not permitted to use the Wonderlabz logo or any of Wonderlabz’s game brand names or trade marks (or any marks which are closely similar) without the prior written consent of Wonderlabz.